Root cause Analysis is asking why the problem occurred and then continuing to ask why that happened until we reach the fundamental process element that failed Fish bone Diagram Using a fish bone diagram while brainstorming possible cause helps you to focus various possibilities Example: Problem statement: We have recharged the voucher but we are unable to see the dish TV Verify the complaint: Customer care person check the status. Investigation why: Customer taken a wrong recharge as there must be minimum balance required […]
Root because analysis is method that is used to address a problem or non-conformance, in order to get the “Root case” of the problem
Review Efforts: % of total review effort to the total actual phase effort Rework Efforts – % % of total Rework effort to the total actual phase effort Review defects at each phase Review efficiency (overall) Total # of defects in all phase /total phase effort of all the phase Phase level review effectiveness
Limit the number of participants and insist on advance preparation Develop a checklist for each work product Allocate resource and schedule time for review Conduct training for all reviewers Review your earlier reviews Adequate time should be allowed for the review process
Review the product, not the producer Set an agenda and maintain it Limit debate and rebuttal Enunciate problem areas but not attempt to solve every problem noted
Subscribe for newsletter
How to setup WordPress website on local host
5 Jan 2021
What is difference between QA, QC and Software Testing?
27 Jan 2020
4 Dec 2013
Describe the Key features of JMeter , SOAP UI and LISA Tool ?
4 Dec 2013
What do you mean by User acceptance Testing and when can be start the UAT?
3 Dec 2013
What is Software Quality Assurance?
3 Dec 2013
TIBCO Testing VS Traditional Testing ?
24 Nov 2013
What are the TIBCO Business work methodology ?
1 Nov 2013
Displayed Pallets are Dependent on which factors ?
31 Oct 2013
What are Activity output and Group ?
30 Oct 2013
- How to setup WordPress website on local host